1365 game Banking: Deposits, Withdrawals and Account Verification
This page covers every money operation available in your 1365 game account — from funding your wallet to sending winnings back to your e-wallet. Your deposit counter, withdrawal request form and identity verification steps all live inside your account dashboard after login. We support Maya, InstaPay, GCash and PESONet as the verified local payment rails on this platform. If you are adding funds for the first time, start with the Deposit section below so you know exactly which fields to fill and where the confirmation appears.
Funding your account starts at the deposit counter inside your dashboard — look for the cashier icon after you log in. We have set up Maya, GCash, InstaPay and PESONet as the available channels, so you pick the one that matches the wallet or bank account you use daily. Each channel shows its own minimum amount and any reference fields you need to fill before you confirm. Once the payment is processed on the provider side, the amount is credited straight to your 1365 game wallet and reflected in your balance row.
Log in and open the cashier
After logging in, tap the cashier or wallet icon in your account header. This opens the deposit counter where all available channels — Maya, GCash, InstaPay, PESONet — are listed with their current status.
Select your payment channel
Choose the channel that matches your e-wallet or bank. Each option shows the minimum deposit amount and any reference fields required by that specific channel before you proceed.
Enter the amount and confirm
Fill in the deposit amount within the limits shown on the screen, complete any reference fields, then confirm. You will be redirected or shown a QR code depending on the channel you selected.
Check your wallet balance
Once the payment clears on the provider side, your balance updates in the wallet row of your dashboard. The deposit history tab records the transaction with a reference ID and timestamp for your records.
SENDING FUNDS OUT
Withdrawing from Your 1365 game Account
When you are ready to move funds out, head to the withdrawal section inside your account dashboard — it is a separate tab from the deposit counter. You will need to select a payout channel, enter the amount, and confirm your account ownership before the request is queued. We ask for wallet ownership confirmation on withdrawals because this step protects your funds from being routed to the wrong account. The fields on the withdrawal screen show the minimum and maximum withdrawal amounts allowed for your account tier, along with any identity verification steps that must be completed first.
Open the withdrawal tab
From your dashboard, open the withdrawal tab inside the cashier section. This is separate from the deposit counter and shows only the channels available for outbound transfers based on your account status.
Choose a payout channel
Select Maya, GCash, InstaPay or PESONet as your payout destination. Enter the account number or wallet details exactly as registered — mismatched details will hold the request for manual review.
Enter the amount and verify ownership
Key in the withdrawal amount within the limits shown. Complete the wallet ownership confirmation step — this is a security check we require to protect your funds before any outbound transfer is queued.
Track the request status
After submitting, your request appears in transaction history with a status label: submitted, under review or processed. No need to contact support for routine status — the label updates as we work through the queue.
IDENTITY VERIFICATION
Account Verification at 1365 game
Identity verification is the step that unlocks higher withdrawal limits and keeps your account secure against unauthorized access. We ask for a valid government-issued ID and, in some cases, a selfie confirmation — the exact documents required are listed inside the verification section of your dashboard. Uploading through the account portal is the fastest path: the team reviews submitted documents and updates your verification status, which is visible in the account settings page. A verified account also means support can confirm your identity quickly if you ever need to recover access or dispute a transaction. Do not delay this step if you plan to withdraw — incomplete verification will hold your withdrawal request regardless of your balance.
Open the verification section
Log in and go to account settings, then find the identity verification tab. The list of accepted documents and current verification status is shown there.
Upload a valid government ID
Submit a clear photo of a Philippine-issued government ID. The document must show your full name, date of birth and photo. The accepted ID types are listed on the upload screen.
Complete the selfie step if prompted
Some accounts require a live selfie confirmation to match the uploaded ID. Follow the on-screen instructions — this step is handled inside the account portal, not by email.
Check your verification status
Once submitted, verification status updates inside your account settings. A verified status removes withdrawal holds and allows support to confirm your identity for account recovery if needed.
LOCAL PAYMENT RAILS
Payment Channels Inside Your Account
Your 1365 game cashier connects to the local payment rails Filipinos use most. Each channel below is available inside your deposit and withdrawal tabs — the exact options shown depend on your account region and verification status. We only surface channels that are active at the time of your session, so if a method is temporarily unavailable it will not appear as a selectable option in the cashier.
Maya
Maya e-wallet transfers are available for both deposits and withdrawals. Enter your registered Maya mobile number in the cashier field and confirm the amount shown.
GCash
GCash is listed in the deposit and withdrawal tabs. Link your registered GCash number at the cashier and confirm the transaction through your GCash app when prompted.
InstaPay
InstaPay lets you transfer from a Philippine bank account directly to your 1365 game wallet. Use the reference details shown on the deposit screen when you initiate the transfer from your bank app.
PESONet
PESONet batch transfers are accepted for deposits from participating Philippine banks. Settlement follows the PESONet clearing schedule — check your bank's cut-off time before initiating.
TRANSACTION MATCHING
Matching Your Wallet Transaction to Your Account Record
Every deposit and withdrawal we process generates a reference ID that appears in both your 1365 game transaction history and your e-wallet or bank statement. Matching these two records is the first step if a transaction amount looks incorrect or a credit has not appeared. The status labels in your account history — pending, completed, declined — tell you where the transaction stands on our side, while the reference number bridges it to whatever your bank or e-wallet shows. Keep screenshots of both sides until the transaction is marked completed in your account.
Reference ID
Each transaction generates a unique reference ID visible in your 1365 game transaction history and on your e-wallet receipt. Copy this ID before contacting support — it is the first thing the team asks for when tracing a payment.
Status Labels
Your transaction history shows three status labels: pending means the payment is in queue, completed means the credit or debit has settled, and declined means the request was not processed. A declined entry shows the reason code where available.
Account History Tab
The account history tab inside your dashboard is a full log of every deposit, withdrawal and adjustment on your wallet. Filter by date or transaction type to narrow down a specific entry without scrolling through the full list.
Evidence to Keep
Save your e-wallet or bank screenshot alongside the reference ID from your account history. If a discrepancy needs to be resolved, these two pieces — the external receipt and the internal reference — are what our support team requires to investigate.
ACCOUNT SAFEGUARDS
How We Protect Your Transactions and Account
Security on your 1365 game account is built around four layers: domain authenticity, identity verification, wallet ownership confirmation and a clear route to live support. Every time you log in, verify that you are on 1365 game — bookmark the address rather than clicking links in messages. Account and transaction security depends on local law and is available where local law permits.
Domain Check
Always access your account through 1365 game. Bookmark the address in your browser. We do not send links asking you to log in through a different domain, and any message claiming otherwise should be reported to support immediately.
Identity Verification
KYC verification ties your account to a confirmed identity, which means any withdrawal or account change requires a document match. This step prevents unauthorized access even if login credentials are compromised.
Wallet Ownership Confirmation
We require the withdrawal destination to match the wallet registered on your account. This stops funds from being redirected to an unverified account and gives you a documented trail for every outbound transfer.
Support Route
If you see a transaction you did not authorize or your account behaves unexpectedly, contact our support team directly through the help channel listed inside your account dashboard. Do not share your login credentials with anyone claiming to be support.
COMMON ACCOUNT QUESTIONS
Questions About 1365 game Banking
These are the questions we hear most from people using the deposit, withdrawal and verification features on their 1365 game account. Each answer reflects the actual process inside the platform — not a generic explanation.
Which payment channels can I use to deposit into my 1365 game account?
Your cashier shows Maya, GCash, InstaPay and PESONet as the verified local deposit channels. The options visible to you at login depend on your account region and verification status. Availability is subject to local law and eligible regions.
What is the minimum amount I can deposit or withdraw?
The minimum deposit and withdrawal amounts for each channel are displayed directly on the cashier screen when you select that channel. We do not publish a single fixed minimum because amounts can vary by payment method — check the screen before confirming.
My deposit was deducted from GCash but my wallet balance has not updated — what do I do?
Copy the reference ID from your GCash receipt and open the transaction history tab in your account. If the entry shows pending, allow the settlement window to pass. If it shows no entry at all, contact support through the help channel in your dashboard with the reference ID.
How do I complete identity verification before I can withdraw?
Go to account settings and open the identity verification tab. Upload a clear photo of your Philippine-issued government ID and complete the selfie step if prompted. Verification status updates inside your account settings once the review is done.
Can I withdraw to a different Maya or GCash account than the one I deposited from?
Withdrawals must go to the wallet registered on your account. If you need to update your registered withdrawal account, contact support through your dashboard help channel — the team will guide you through the ownership confirmation steps required.
Why is my withdrawal request still showing as under review?
A request stays under review when identity verification is incomplete or when the withdrawal destination needs ownership confirmation. Check your account verification status first. If the status is verified and the request is still pending, use the support channel in your dashboard to get a status update.
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